Shipping & Returns

Shop The Soft Life™ apparel is currently promoted at:

$60 | FREE U.S. SHIPPING

Shipping or delivery timeframes, carriers, and other shipping terms will be provided as applicable to the purchase.

ALL APPAREL SALES ARE FINAL.

Apparel is non-refundable and non-returnable.

Customers are responsible for selecting the correct size when placing an order.

An apparel exchange will only be considered when there is a verified fulfillment error on our part, including:

• The wrong item was shipped.
• The size shipped is different from the size ordered.
• Another verified fulfillment error occurred.

Ordering the wrong size, changing your mind, or deciding that the garment is not your preferred fit does not qualify for a return, refund, or exchange.

Eligible non-apparel merchandise may include books, journals, coffee mugs, and other non-apparel merchandise.

Customers must contact The Entrepreneurial Soft Life™ within seven (7) days of receiving the merchandise to request a return.

Return requests must be sent to:

hello@TheEntrepreneurialSoftLife.com

Submitting a return request does not automatically authorize a return.

Customers must wait to receive return approval and instructions before sending merchandise back.

Do not send merchandise back before receiving return authorization.

To qualify, merchandise must be:

• Unused
• In its original condition
• In its original packaging
• Unopened if originally supplied sealed or wrapped
• Free from damage, wear, use, or alteration

If merchandise was originally packaged, sealed, or wrapped in plastic, that packaging must remain intact and unopened.

Merchandise that has been used, opened when originally sealed, altered, damaged, or otherwise returned in a condition different from its original eligible condition does not qualify for a refund.

Once return authorization is issued, the customer must ship the approved return within five (5) business days.

Business days are Monday through Friday, excluding recognized federal holidays.

Customers are responsible for all return shipping costs.

Unauthorized returns may not be accepted.

Customers are responsible for securely packaging fragile or breakable merchandise when returning it.

Returned merchandise must arrive in its original, undamaged condition. Sufficient protective packaging should be used during return shipping.

If a returned item arrives broken, cracked, chipped, or otherwise damaged, the return will not be eligible for a refund.

Approval to return an item does not guarantee a refund if the merchandise does not arrive in return-eligible condition.

All approved returns will be inspected after they are received.

Returns are processed Monday through Friday, excluding recognized federal holidays.

Once an approved return is received, The Entrepreneurial Soft Life™ will inspect the merchandise and, if it meets all return requirements, process the refund within 24 hours of receipt during our Monday through Friday business schedule, excluding recognized federal holidays.

If an approved return is received outside that schedule or on a recognized federal holiday, the 24-hour processing period begins on the next applicable business day.

Once The Entrepreneurial Soft Life™ processes an approved refund, the amount of time required for the funds to appear in the customer's account is determined by the customer's bank, credit-card company, or other financial institution.

The Entrepreneurial Soft Life™ does not control financial-institution processing or posting times.